Overview and our value

Huawei Cloud is a core participant in the digitalization of the Middle East and North Africa, deeply investing in local cloud infrastructure construction with the philosophy of "In Saudi Arabia, for Saudi Arabia". Its Riyadh Region is the first public cloud node in the Middle East to receive Saudi Arabia's highest Class C security certification, designed for handling sensitive government and financial data. As an officially authorized elite partner of Huawei Cloud, Glowglobal not only provides standard cloud resource resale but also possesses in-depth capabilities in delivering Huawei Cloud Stack hybrid cloud and consulting on SAMA compliance architectures, serving as a bridge connecting leading global technologies with the complex compliance requirements of the Middle East.

Official authorization and technical support

Official Authorization: Glowglobal is an elite partner of Huawei Cloud in the Middle East and holds an official authorization certificate. This means that we can provide customers with a full range of products and solutions, including Huawei Cloud public cloud, Huawei Cloud Stack, cloud-native, and AI, and ensure that all services are genuine, compliant, and enjoy vendor-level technical support.

Localized technical support:

• Bilingual team: We have Arabic, English and Chinese technical account managers to ensure zero communication barriers.

• Dedicated support: In addition to opening the official Huawei Cloud support channel for customers, Glowlocal provides 7x12 hours of enhanced local support to quickly respond to needs such as operation and maintenance and architecture optimization.

• Migration and Deployment Services: Providing end-to-end cloud migration and deployment services from assessment and planning to implementation and launch.

Middle East local compliance

Saudi Arabia's core compliance strategy:

Class C certification: Riyadh Region has obtained this certification, which allows it to handle government-restricted level data and is a threshold for participating in national-level projects.

SAMA Compliance: Meeting Saudi Arabia's financial industry regulatory requirements and providing compliant cloud architecture solutions for banks and fintech companies.

NCA Certification: Complies with telecommunications and information technology regulatory requirements.

Data residency: Huawei Cloud Riyadh Region (3AZ) ensures that 100% of the data is stored within Saudi Arabia, in compliance with data sovereignty laws.

Our compliance services include compliance gap analysis, architecture compliance review, and assistance in preparing audit materials for Saudi regulatory authorities.

Cost advantages and flexible billing

Transparent Pricing: Enjoy Huawei Cloud's official transparent pricing through Glowglobal. We offer cost optimization consulting and utilize models such as reserved instances to help you reduce long-term cloud costs.

Localized finance:

Local currency settlement: Invoices can be issued in Saudi Riyal (SAR), UAE Dirham (AED), and US Dollar (USD).

Cost Management: Provides detailed cost analysis reports and budget early warning services.